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Privacy Policy

  • When you access our websites you do so in an anonymous manner and are not registered for any online service.
  • At Smart Transfers Algarve we collect some personal information such as the name, email address, or mobile number of the person making the booking and the people using our transfer services.
  • By our Terms & Conditions and Privacy Policy you tacitly authorise us to use your personal information to carry out the requested service.
  • The details that we request are necessary for us to be able to provide the requested transfers. We may need to contact you regarding your transfer, send your booking confirmation, reminders, send you a payment confirmation email and booking voucher.
  • We may also need to request more information about your travel plans in order to ensure a smooth service, send you updates with instructions about where to meet your driver, inform you about any necessary changes (particularly in the event of modifications to the service you booked with us), or share helpful information with you during your trip.
  • Your flight, train or accommodation addresses are are also necessary details we need in order to be able to carry out the transfer service. 
  • All payments with cards are processed by highly secure payments webpages, we have no access to card or payment details.
  • In some situations, due to high demand, we may share your information with other involved third party. We will provide only the necessary information to ensure the successful fulfilment of your transfer service.
  • By our Terms & Conditions and Privacy Policy you tacitly authorise us to send you the booking confirmation voucher, booking reminders prior to each transfer, and very occasionally an e-mail ( 2 or 3 times a year ) like a season greetings. We don’t send annoying marketing emails like promotions or special deals.
  • Your personal information may also be used for the general purpose of measuring consumer response to and satisfaction with the services offered, therefore we sometimes send satisfaction surveys in order to obtain feedback about our website and services. We don’t share your comments or any personal data entered in the surveys with anyone, if we don’t have specific authorisation from you.
  • We keep a record of your booking history in order to provide you with better customer support.
  • You may at any time exercise the rights of access, opposition, rectification or cancellation recognized in the Regulation (EU) 2016/679 of the European Parliament and the Council of the 27th of April of 2016, relating to the protection of people in regards to the processing of personal data and its free circulation.
  • If you believe that the information held by us is in any way incorrect or incomplete, or you want us to delete your personal data, you should send a request by email to dinamicaempolgante@gmail.com. We will comply with any request in accordance with current legislation (GDPR).